- Asks patients' consent for contact and campaigns
- Decides who on the team accesses what
- Handles patients' requests about their own data
Your clinic's data protected, and every action on record.
In Pro365 GO, the dental software that is the new ProDent, data lives in the cloud, everyone signs in with their own user and sees only what their permission allows. The system's audit log records who did what and when. And patient data is never used to train the AI.
Clinic securityAvailable- In the cloudNothing lives on one computer
- Individual usersEveryone with their own password
- PermissionsEach role sees what it should
- Audit logWho did what and when
Permissions · Front desk
- Schedule
- Patient file
- Clinical record
- Finance
Audit lognow
signed inopened Maria Souza's filerescheduled João Lima's appointmentupdated Maria Souza's tooth chartrecorded a payment from João Limasigned Maria Souza's consent form
Front deskDentistFinance
System audit log
Who did what, and when: it's all on record.
Pro365 GO records the actions taken in the system in its audit log, such as sign-ins and sign-outs, changes to records, payments and treatment plans, always with who did it, the date and the time. If a question comes up, the clinic checks the record instead of relying on someone's memory.
- WhoEach entry carries the user who made it, which is why everyone has their own.
- WhatSign-ins and sign-outs, changes to records, payments, treatment plans and much more.
- WhenThe date and time of each action. Entries stay stored in the system to check whenever you need.
- Who can see itOnly people with permission to access the audit log.
Audit log
now
Front deskDentistFinance
signed in
opened Maria Souza's file
updated Maria Souza's tooth chart
rescheduled João Lima's appointment
recorded a payment from João Lima
signed Maria Souza's consent form
edited Pedro Alves's details
approved Pedro Alves's treatment plan
changed Pedro Alves's treatment plan
signed out
Protection
What protects your clinic's data.
- Where data lives
In Pro365 GO and ProDent 365, data lives in the cloud, not on a computer or server inside the clinic. If a computer breaks or goes missing, the data is still there.
- Who has access
Everyone signs in with their own user and password and sees only what their permission allows. The same goes for Pro365 AI.
- Backups
With Pro365 GO and ProDent 365, the clinic doesn't have to remember to back up a computer. In the first conversation, the team explains how backups are made.
- Signed documents
Consents and treatment plans are signed by the patient and the dentist, with a simple electronic signature. Medical certificates and prescriptions can carry the dentist's ICP-Brasil certificate.
- The AI never trains on your data
Pro365 AI uses data only to answer people with permission. Patient data is never used to train the AI.
- No loose paper
Health forms, tooth charts and documents stay in the system, not on sheets moving around the front desk.
- Audit log
Actions are recorded with who did them and when.
See the audit log
In the cloud or on the clinic's computer
Everything on this page applies to Pro365 GO and ProDent 365, which run in the cloud. With ProDent desktop, installed on the clinic's computers, data stays on those computers and HartSystem has no access to it. That's why backups and data protection are handled by the clinic itself.
Discover Pro365 GO in the cloudAny questions about your data?Talk to the HartSystem team and see how Pro365 GO looks after your clinic's data.
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Privacy
Privacy: the clinic's role and HartSystem's.
Under privacy law, the clinic decides what patient data is used for. HartSystem looks after the system where that data lives, as agreed in the contract.
HartSystem- In Pro365 GO and ProDent 365, looks after the cloud infrastructure where data lives
- Uses data only for what the contract allows
- Never uses patient data to train the AI
Ready to take the next step?Leave your details and the HartSystem team will get in touch.
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ProDent since 1993
Pro365 GO is the new ProDent
This tool grew out of more than three decades of ProDent working alongside dental clinics. Now it's 100% web, comes with Pro365 AI and keeps the same HartSystem support team. If you use ProDent, the team helps bring your data over and trains your staff.
Our story- since 1993building software only for dentistry
- 100% webin the browser on computer, tablet and phone
- Pro365 AIanswers about your clinic, no reports to build
What you might be wondering
Frequently asked questions
Is my data safe in the cloud?
Yes, in Pro365 GO and ProDent 365, which run in the cloud: data doesn't depend on a clinic computer, and everyone signs in with their own user. In the first conversation, the team explains where data is stored and how backups are made.
Does this apply to ProDent installed on a computer?
The cloud and backups described here apply to Pro365 GO and ProDent 365. With ProDent desktop, data stays on the clinic's computers and HartSystem has no access to it, so backups and protecting those computers are up to the clinic.
Who on the team sees patient data?
Only people with permission. The clinic decides what each person sees and can change, and Pro365 AI follows the same rule.
Can I see who changed something?
Yes. The audit log records actions taken in Pro365 GO, such as sign-ins and sign-outs, changes to records, payments and treatment plans, with the user, date and time. Only people with permission can view the audit log.
Does Pro365 AI learn from my clinic's data?
No. Patient data is never used to train the AI. It only uses data to answer people with permission.
What does privacy law ask of the clinic?
To use patient data only for what was authorized, control who has access and handle patients' requests about their data. A system with permissions and an audit log helps with that.
Can I take my data if I leave?
The data belongs to the clinic. Talk to the team to see how to take it with you.
Discover a new way to run your dental clinic.
See how Pro365 GO connects scheduling, clients, treatments, finances, KPIs and artificial intelligence.
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