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Pro365 GO · Fast-in

Digital anamnesis, answered on the phone before the visit.

A digital health history is the health questionnaire patients answer on their phone. In Pro365 GO, HartSystem's dental software and the new ProDent, it's called Fast-in: it rides on the same appointment confirmation link and the answers land in the system on their own, no clipboard and no retyping.

Health questionnaire · Fast-in1 / 5
1 →

Why are you coming to see us?

  1. Pain or discomfort
  2. Cleaning and check-up
  3. Smile aesthetics
2 →

Do you often have headaches?

  1. Yes
  2. No
3 →

Tick any problems you have or have had

  1. Gastritis
  2. Diabetes
  3. None
4 →

Do you usually breathe through your mouth?

  1. Yes
  2. No
5 →

Do you have high blood pressure?

  1. Yes
  2. No

Answers sent. See you at your visit!

fi001.pro365.com.br

What is a digital health history?

A digital health history is the electronic version of the health form patients fill in before a dental visit. In Pro365 GO, Fast-in sends the questionnaire with the WhatsApp appointment confirmation; the patient answers on their phone, accepts the terms and sends it, and the answers are saved in the system by questionnaire and date.

How it works

From link to record, in three steps

  1. Confirmation page on a phone: appointment details, Confirm button, Directions, Waze and Fast-in
    01

    The link rides on the confirmation

    On the confirmation page, right below Confirm attendance, the fast-in card appears: Speed up your visit, with the Do my fast-in button.

    Appointment confirmation via WhatsApp
  2. Fast-in medical history form filled in on the phone, with the terms checkbox and the button to send the answers to the dental office
    02

    The patient answers on their phone

    The clinic's questions, a field to describe, the terms to accept and a Send answers button.

  3. Health history answers in Pro365 GO, by questionnaire and date
    03

    Answers land in the system

    They're saved under Health history, by questionnaire and date, next to the patient's record. Nobody retypes.

    Electronic dental records
Try it: answer on the phone

Your patient arrives with the form done. Filled in on the phone.

Fast-in is Pro365 GO's digital intake form: the health questionnaire patients fill in on their phone before the visit, from the same link as the confirmation. The questions are your clinic's own, split into sections, with a bar showing what's left. Answers go straight into the patient record, and the patient can fix them until the appointment starts.

Tap the answers, tick the agreement and send: the phone works like the real fast-in.

Electronic signature

Health form answered and signed on the phone.

The patient signs the health form through a link on the phone. Their answers stay signed and stored in the record, with more security for the clinic.

Signed by the patientThe health form is signed by the patient, with a simple electronic signature.
More securityThe signed document is saved to the patient's history, with no paper to lose.
No printingNo printing, hand-signing, scanning or filing.
Before and after

Clipboard at the desk vs Fast-in on the phone

The clinic's health history without and with Fast-in
On a clipboardFast-inPro365 GO
When they answerIn the waiting room, rushed, minutes before the visit.At home, on the phone, calmly, before arriving.
Where it's keptIn a paper folder someone has to file and find.In the system, by questionnaire and date, next to the record.
TypingSomeone on staff types it up, if at all.Answers arrive already typed by the patient.
TermsA signature on paper, if someone remembers to ask.The patient accepts the terms before sending.
Inside the system

Fast-in, screen by screen

What the patient sees on the phone and what the clinic sees in the system.

  1. 01The invite on the confirmation link

    Confirm, Directions, Waze and, highlighted, the invite to do Fast-in.

  2. 02Terms and sending

    The patient describes what they need, accepts the terms and sends the answers to the clinic.

  3. 03The answers in the system

    By questionnaire and answer date, with each question and the patient's answer.

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ProDent since 1993

Pro365 GO is the new ProDent

This tool grew out of more than three decades of ProDent working alongside dental clinics. Now it's 100% web, comes with Pro365 AI and keeps the same HartSystem support team. If you use ProDent, the team helps bring your data over and trains your staff.

Our story
  • since 1993building software only for dentistry
  • 100% webin the browser on computer, tablet and phone
  • Clinical on the tablethealth form, odontogram and records chairside
Client stories

In our clients' words.

Having ProDent in my clinic for years let me reinvent the way I work and stay organized. I've watched ProDent evolve without ever standing still, always looking ahead and bringing in new technology. The whole team works efficiently and quickly. Those who have it know this; those who don't should get it soon. It's the essential tool for our day-to-day. Everything, and I mean everything, apart from the clinical work with the patient, I do in ProDent. ProDent is fantastic!!!
Márcio Oliveira LaraDentist · MG
I've been a user since 1998, and in all that time I haven't found another system that serves me so well... I recommend it to any dental professional.
Dr. Raul PistorelloDentist
I started using this tool and it made all the difference in managing my clinic. From then until today, I haven't found any dental clinic management software as efficient, practical and easy to use as [ProDent]. Every update adds features that are not only necessary but make my day-to-day easier. The people who built this software listen to dentists' suggestions and turn them into reality. Congratulations to HartSystem, and thank you for the partnership.
Dalton José Bittencourt NercoliniDentist · SC
The software helps by getting marketing, financial and communication data quickly. I'm fully satisfied with the product, the guidance and the maintenance, always serving us quickly and kindly.
Dr. João Carlos Müller FilhoDentist
When I decided to computerize my clinic in 1995, I chose a company that was still young but, in my view, had a very promising product. I couldn't have made a better choice. Over the years ProDent has proven to be an excellent management tool, and HartSystem has always given me the best support. All of this makes me a loyal and satisfied client. I recommend it.
Dr. Odilon Lúcio de Almeida RodriguesDentist
Ready to take the next step?Leave your details and the HartSystem team will get in touch.
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What you might be wondering

Frequently asked questions

What is a digital health history?

It's the patient's health form answered on the phone before the visit. In Pro365 GO it's called Fast-in and the answers are saved in the system.

How does the patient get Fast-in?

Through the same appointment confirmation link sent on WhatsApp. The page shows the invite to do Fast-in.

Where are the answers stored?

In the system, under Health history, by questionnaire and date, alongside the patient's record.

Does the clinic choose the questions?

Yes. The clinic sets up the questionnaire in the system, with follow-up questions and fields for the patient to describe.

Does the patient need to install an app?

No. Fast-in opens in the phone's browser from the link.

Can the patient change a fast-in answer?

Yes. They go back through the same link and edit their answers until the clinic starts the appointment.

Is fast-in available in other languages?

Yes. The questionnaire opens in Brazilian and European Portuguese, English and Spanish, and the patient can switch language at the top.

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