Digital anamnesis, answered on the phone before the visit.
A digital health history is the health questionnaire patients answer on their phone. In Pro365 GO, HartSystem's dental software and the new ProDent, it's called Fast-in: it rides on the same appointment confirmation link and the answers land in the system on their own, no clipboard and no retyping.
A digital health history is the electronic version of the health form patients fill in before a dental visit. In Pro365 GO, Fast-in sends the questionnaire with the WhatsApp appointment confirmation; the patient answers on their phone, accepts the terms and sends it, and the answers are saved in the system by questionnaire and date.
How it works
From link to record, in three steps
01
The link rides on the confirmation
On the confirmation page, right below Confirm attendance, the fast-in card appears: Speed up your visit, with the Do my fast-in button.
Your patient arrives with the form done. Filled in on the phone.
Fast-in is Pro365 GO's digital intake form: the health questionnaire patients fill in on their phone before the visit, from the same link as the confirmation. The questions are your clinic's own, split into sections, with a bar showing what's left. Answers go straight into the patient record, and the patient can fix them until the appointment starts.
Tap the answers, tick the agreement and send: the phone works like the real fast-in.
Electronic signature
Health form answered and signed on the phone.
The patient signs the health form through a link on the phone. Their answers stay signed and stored in the record, with more security for the clinic.
Health form · Fast-in
Patient
Maria Souza
Provider
Dra. Ana Lima
Signed by the patient, via link
Saved to the recordWith date and time
Signed by the patientThe health form is signed by the patient, with a simple electronic signature.
More securityThe signed document is saved to the patient's history, with no paper to lose.
No printingNo printing, hand-signing, scanning or filing.
Before and after
Clipboard at the desk vs Fast-in on the phone
The clinic's health history without and with Fast-in
On a clipboard
Fast-inPro365 GO
When they answer
In the waiting room, rushed, minutes before the visit.
At home, on the phone, calmly, before arriving.
Where it's kept
In a paper folder someone has to file and find.
In the system, by questionnaire and date, next to the record.
Typing
Someone on staff types it up, if at all.
Answers arrive already typed by the patient.
Terms
A signature on paper, if someone remembers to ask.
The patient accepts the terms before sending.
Inside the system
Fast-in, screen by screen
What the patient sees on the phone and what the clinic sees in the system.
01The invite on the confirmation link
Confirm, Directions, Waze and, highlighted, the invite to do Fast-in.
02Terms and sending
The patient describes what they need, accepts the terms and sends the answers to the clinic.
03The answers in the system
By questionnaire and answer date, with each question and the patient's answer.
This tool grew out of more than three decades of ProDent working alongside dental clinics. Now it's 100% web, comes with Pro365 AI and keeps the same HartSystem support team. If you use ProDent, the team helps bring your data over and trains your staff.
100% webin the browser on computer, tablet and phone
Clinical on the tablethealth form, odontogram and records chairside
Client stories
In our clients' words.
Having ProDent in my clinic for years let me reinvent the way I work and stay organized. I've watched ProDent evolve without ever standing still, always looking ahead and bringing in new technology. The whole team works efficiently and quickly. Those who have it know this; those who don't should get it soon. It's the essential tool for our day-to-day. Everything, and I mean everything, apart from the clinical work with the patient, I do in ProDent. ProDent is fantastic!!!
Márcio Oliveira LaraDentist · MG
I've been a user since 1998, and in all that time I haven't found another system that serves me so well... I recommend it to any dental professional.
Dr. Raul PistorelloDentist
I started using this tool and it made all the difference in managing my clinic. From then until today, I haven't found any dental clinic management software as efficient, practical and easy to use as [ProDent]. Every update adds features that are not only necessary but make my day-to-day easier. The people who built this software listen to dentists' suggestions and turn them into reality. Congratulations to HartSystem, and thank you for the partnership.
Dalton José Bittencourt NercoliniDentist · SC
The software helps by getting marketing, financial and communication data quickly. I'm fully satisfied with the product, the guidance and the maintenance, always serving us quickly and kindly.
Dr. João Carlos Müller FilhoDentist
When I decided to computerize my clinic in 1995, I chose a company that was still young but, in my view, had a very promising product. I couldn't have made a better choice. Over the years ProDent has proven to be an excellent management tool, and HartSystem has always given me the best support. All of this makes me a loyal and satisfied client. I recommend it.
Dr. Odilon Lúcio de Almeida RodriguesDentist
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